Disclaimer

1. No legal advice and no lawyer–client relationship

FlightClaim is a self-help tool operated by [COMPANY LEGAL NAME — e.g. FlightClaim Ltd]. It helps you understand air passenger rights under regulations such as Regulation (EC) No 261/2004, the retained UK version of that regulation ("UK261"), and US Department of Transportation rules, and it helps you prepare a compensation demand letter that you send yourself.

Using FlightClaim does not create a lawyer–client, solicitor–client, or attorney–client relationship between you and [COMPANY LEGAL NAME — e.g. FlightClaim Ltd]. We do not represent you, we do not file claims on your behalf, and nothing on this service should be relied on as legal advice for your specific situation. If you need legal advice, please consult a qualified lawyer admitted in the relevant jurisdiction.

2. Automated and AI-generated content

Eligibility determinations, strategy suggestions, and claim letters are produced using automated rules and large language models. Automated and AI-generated content can be inaccurate, incomplete, or out of date. In particular, it may:

• misstate the law, a compensation amount, a threshold, or a deadline;
• cite regulations, articles, or case law that are not applicable to your circumstances, or that do not exist or are misdescribed;
• rely on flight or route data from third parties that may be incorrect or unavailable; and
• fail to account for facts specific to your booking, itinerary, or jurisdiction.

You are responsible for reviewing and verifying all output before you rely on it or send it to an airline or any authority. Do not submit a letter you have not read and checked. Verify any legal reference, amount, and deadline against an official source or with a qualified adviser.

3. No guarantee of eligibility, outcome, or payment

An indication that you may be eligible for compensation is an estimate, not a promise. Whether compensation is actually owed or paid depends on the airline, the facts, applicable law, and the decisions of the airline, regulators, alternative dispute resolution bodies, or courts. FlightClaim does not guarantee that any claim will succeed or that any amount will be paid, and is not responsible for an airline's decision to accept, reduce, delay, or reject a claim.

4. Deadlines and time limits are your responsibility

Claims for flight compensation are subject to time limits that vary by country and can be short. Any deadline shown by FlightClaim is an estimate only and may be wrong. You are solely responsible for identifying and meeting any applicable limitation period or deadline that applies to your claim.

5. Not a substitute for official sources

Regulations and airline procedures change. Always check the current rules with the relevant authority (for example, a national enforcement body or the US Department of Transportation) and the airline's own published complaints process before acting.

6. Third-party services and links

FlightClaim references airline portals and third-party authorities and uses third-party providers for flight data and AI processing. We do not control and are not responsible for the content, accuracy, or availability of any third-party service or website.

7. Related terms

This disclaimer forms part of, and should be read together with, our Terms of Service and Privacy Policy.

8. Contact

Questions about this disclaimer can be sent to [CONTACT EMAIL — e.g. hello@flightclaim.com].